Technical services:

1. Validity – Your validity will start from the date of activation of the serial key and not from the date of purchase of the product.
2. Extension – Extension will be done only once. And you will pay for it with reasonable charges. It will be extended only for a minimum of 1 month to a maximum of 3 months.

Device change:

This change can be from mobile to laptop, laptop to mobile without any charges. But if you want to convert laptop to laptop or mobile to mobile then you have to pay a reasonable charge for it.

Course conversion:

If you have ordered a wrong product or you wish to convert the product, you will have to pay a reasonable processing fee for the same. And this will be possible only when your serial key and books are not used.

Courier policy:

• You will get a tracking number via email after ordering. Shipment can be tracked after 48 hours. And you will receive the parcel within 6 to 7 working days.
• Parcel check and return – If you have ordered a course /pendrive, you need to check the product after purchase order.

a) Check whether all the books have been received or not.

b) Check whether the pen drive is good/damaged.

c) Please check the missing printing of books after purchase order.

d) If you have any issue with the purchased product, and wish to exchange the order then you will have to return the parcel through India Post courier service, not through other private courier services. And if you return the parcel by other courier services then you will have to bear all the expenses on yourself. 

Return & Refund:

• Refund request will be deemed valid only if it is made through an email to cakaransir@gmail.com or by calling us on +91-7030030141 within 15 days from delivery.
• For the return of product(s) damaged at the time of delivery, the shipping charges shall be borne by the Institute. However, for return of any of the product(s) for any other reasons, it shall be the responsibility of the Student to arrange for the return of such canceled product(s) and the shipping charges shall be borne by such User.
• We request you not to accept any product package that seems to be tampered with, opened or damaged at the time of delivery. The products must be returned in the same condition as delivered by the Institute. Any products returned showing signs of any use or damage in any manner shall not be accepted for return.
• No Return will be provided after 15 days from delivery. 
• Student can cancel or return or refund his/her order with the following terms & conditions:

1. Order will be canceled or returned or refunded only for valid reasons.
2. If a student receives orders different than described in course description.
3. If our Team is unable to run Software under valid Laptop Configurations with all efforts.

Support and Services:

‘CA Karan Sir’ (Service and Support) is designed to help students reach their academic goals and achieve better success in their environment, leading to more positive outcomes. Accessing, browsing or otherwise using the Site represents your agreement to all terms and conditions of this Agreement, so please read this Agreement carefully before proceeding. Happy to help you!